Refund Policy

1. Eligibility

You may request a refund within 30 days of receiving your order. The product must be unopened and in original packaging. Contact us to initiate a return.

2. Process

Send your refund request to our contact email with your order details. We will provide return instructions. Once we receive the product and verify its condition, we will process the refund.

3. Refund Timeline

Refunds are processed within 5-10 business days after we receive the returned product. The refund will be issued to the original payment method.

4. Exceptions

Opened or used products may not be eligible for refund. We reserve the right to refuse refunds for products that do not meet return conditions.

5. Contact

For refund requests: contact@shiphrelxap.world

Shiphrelxap, 1875 Third Ave, San Diego, CA 92101, United States.